Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
Last updated: March 15, 2025
Information We Collect
We collect information that you provide directly to us when you create an account, enroll in our 3D modeling courses, or contact our support team. This helps us deliver personalized learning experiences and maintain our platform effectively.
Personal Information
Name, email address, phone number, and billing information when you register for courses or contact us.
Learning Data
Course progress, assignments submitted, quiz results, and interaction with learning materials to track your educational journey.
Technical Information
IP address, browser type, device information, and usage patterns to improve platform performance and security.
How We Use Your Information
Your information serves specific purposes that directly benefit your learning experience. We don't use your data for unrelated commercial activities or share it unnecessarily with third parties.
Educational Services
We use your personal information to provide access to our 3D modeling courses, track your progress, and offer technical support. This includes sending course updates, assignment feedback, and educational resources relevant to your enrolled programs.
Platform Improvement
Technical data helps us understand how students interact with our platform, allowing us to fix bugs, improve user interface design, and develop new features that enhance the learning experience.
Data Sharing and Third Parties
We maintain strict controls over who can access your personal information. Any sharing of data is done with your knowledge and for legitimate business purposes that support your education.
Service Providers
We work with trusted technology partners who help us operate our platform, process payments, and deliver course materials. These partners are contractually required to protect your information and can only use it for specified services.
Legal Requirements
In accordance with Egyptian data protection laws, we may disclose personal information when required by legal authorities or to protect the rights and safety of our students and platform.
Your Privacy Rights
You have significant control over your personal information. We respect your rights and provide clear mechanisms to exercise them.
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Access Your Data
Request a copy of all personal information we hold about you, including learning progress and account details.
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Update Information
Correct or update any inaccurate personal information through your account settings or by contacting support.
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Data Deletion
Request deletion of your personal data, subject to legal requirements and legitimate business interests.
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Limit Processing
Restrict how we use your information for certain purposes while maintaining essential educational services.
Data Security and Retention
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security practices are regularly reviewed and updated to address emerging threats.
Security Measures
Your data is protected through encryption, secure servers, access controls, and regular security audits. We use industry-standard protocols to ensure information remains confidential during transmission and storage.
Retention Periods
We retain personal information for as long as necessary to provide educational services and comply with legal obligations. Account information is typically kept for seven years after account closure, while course progress data may be retained for educational record-keeping purposes.
International Data Transfers
While our primary operations are based in Egypt, some of our technical infrastructure and service providers may be located in other countries. We ensure appropriate safeguards are in place for any cross-border data transfers.
All international transfers comply with applicable data protection laws and include contractual protections to maintain the same level of privacy protection you receive in Egypt.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences and improve platform functionality.
Cookie Types
We use essential cookies for platform operation, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can control cookie preferences through your browser settings.
Privacy Questions and Concerns
If you have questions about this privacy policy or want to exercise your data rights, we're here to help. Our privacy team responds to all inquiries within 48 hours.
تاج المعالي، من شارع ٤٥ ميامي بحري، قسم اول المنتزة، الإسكندرية، Egypt
+201272640080